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GRI

Disclosure Number Disclosure Title Response
Organizational profile
Disclosure Number: 102-1 Disclosure Title: Name of the organization Response: Waste Management
Disclosure Number: 102-2 Disclosure Title: Activities, brands, products, and services Response: 2019 Form 10-K, pp. 3-7
Disclosure Number: 102-3 Disclosure Title: Location of headquarters Response: Houston, Texas
Disclosure Number: 102-4 Disclosure Title: Location of operations Response: Service Locations
2019 Form 10-K, p. 29
Disclosure Number: 102-5 Disclosure Title: Ownership and legal form Response: 2019 10-K, p. 3
Disclosure Number: 102-6 Disclosure Title: Markets served Response: Up Front—Waste Management At-A-Glance
Service Locations
2019 Form 10-K, p. 29
Disclosure Number: 102-7 Disclosure Title: Scale of the organization Response: Up Front—Waste Management At-A-Glance
Disclosure Number: 102-8 Disclosure Title: Information on employees and other workers Response: Up Front—Waste Management At-A-Glance
Disclosure Number: 102-9 Disclosure Title: Supply chain Response: ESG Resource Hub—Company—Supply Chain
Disclosure Number: 102-10 Disclosure Title: Significant changes to the organization and its supply chain Response: In April of 2019, Waste Management announced the acquisition of Advanced Disposal. The acquisition is still pending.
Disclosure Number: 102-11 Disclosure Title: Precautionary Principle or approach Response: ESG Resource Hub—Corporate Governance—Risk Management
Disclosure Number: 102-12 Disclosure Title: External initiatives Response: Up Front—Big Ideas for a Better World
Up Front—Reporting & Materiality
Disclosure Number: 102-13 Disclosure Title: Membership of associations Response: ESG Resource Hub—Governance—Stakeholder Engagement
Strategy
Disclosure Number: 102-14 Disclosure Title: Statement from senior decision-maker Response: Up Front—CEO Message
Disclosure Number: 102-15 Disclosure Title: Key Impacts, risks, and opportunities Response: 2019 Form 10-K, pp. 15-29
Up Front—Waste Management At-A-Glance
Up Front—Goals & Progress
Up Front—Reporting & Materiality
CDP Climate Change Response
Ethics and Integrity
Disclosure Number: 102-16 Disclosure Title: Values, principles, standards, and norms of behavior Response: ESG Resource Hub—Company—Code of Conduct
Code of Conduct
Disclosure Number: 102-17 Disclosure Title: Mechanisms for advice and concerns about ethics Response: Code of Conduct, pp. 9-10
Governance
Disclosure Number: 102-18 Disclosure Title: Governance structure Response: 2020 Proxy Statement, pp. 6-14
ESG Resource Hub—Governance—Corporate Governance
Disclosure Number: 102-19 Disclosure Title: Delegating authority Response: ESG Resource Hub—Governance—Corporate Governance—Sustainability Oversight
Disclosure Number: 102-20 Disclosure Title: Executive-level responsibility for economic, environmental, and social topics Response: ESG Resource Hub—Governance—Corporate Governance—Sustainability Oversight
CDP Climate Change Response
Disclosure Number: 102-21 Disclosure Title: Consulting stakeholders on economic, environmental, and social topics Response: Up Front—Reporting & Materiality
Disclosure Number: 102-22 Disclosure Title: Composition of the highest governance body and its committees Response: 2020 Proxy Statement, pp. 6-14
Disclosure Number: 102-23 Disclosure Title: Chair of the highest governance body Response: 2020 Proxy Statement, p. 5
Disclosure Number: 102-24 Disclosure Title: Nominating and selecting the highest governance body Response: 2020 Proxy Statement, pp. 13-14
ESG Resource Hub—Governance—Corporate Governance—Board Diversity
Nominating and Governance Committee Charter
Disclosure Number: 102-29 Disclosure Title: Identifying and managing economic, environmental, and social impacts Response: ESG Resource Hub—Governance—Corporate Governance—Risk Management
CDP Climate Change Response
Disclosure Number: 102-30 Disclosure Title: Effectiveness of risk management processes Response: ESG Resource Hub—Governance—Corporate Governance—Risk Management
CDP Climate Change Response
Disclosure Number: 102-31 Disclosure Title: Review of economic, environmental, and social topics Response: ESG Resource Hub—Governance—Corporate Governance—Sustainability Oversight
Disclosure Number: 102-32 Disclosure Title: Highest governance body’s role in sustainability reporting Response: ESG Resource Hub—Governance—Corporate Governance—Sustainability Oversight
Disclosure Number: 102-33 Disclosure Title: Communicating critical concerns Response: 2020 Proxy Statement, p. 5
Disclosure Number: 102-34 Disclosure Title: Nature and total number of critical concerns Response: Late in 2019, shareholder advocates requested that Waste Management complete a report on plastic recycling. The report is accessible here.
Disclosure Number: 102-35 Disclosure Title: Remuneration policies Response: 2019 Form 10-K, p. 127
2020 Proxy Statement, pp. 26-50
Disclosure Number: 102-38 Disclosure Title: Annual total compensation ratio Response: For 2019, total annual compensation for the Median Employee was $76,048. The annual compensation of our Chief Executive Officer was $11,298,101, for a ratio of 1:149.
2020 Proxy Statement, p. 50
Stakeholder Engagement
Disclosure Number: 102-40 Disclosure Title: List of stakeholder groups Response: ESG Resource Hub—Governance—Stakeholder Engagement
Disclosure Number: 102-41 Disclosure Title: Collective bargaining agreements Response: We are currently signatory to 147 separate collective bargaining agreements in the U.S. and Canada, covering 8,424 employees, or about 19% of our workforce.
ESG Resource Hub—Social—Collective Bargaining
Disclosure Number: 102-42 Disclosure Title: Identifying and selecting stakeholders Response: Up Front—Reporting & Materiality
ESG Resource Hub—Governance—Stakeholder Engagement
Disclosure Number: 102-43 Disclosure Title: Approach to stakeholder engagement Response: ESG Resource Hub—Governance—Stakeholder Engagement
Disclosure Number: 102-44 Disclosure Title: Key topics and concerns raised Response: Up Front—Reporting & Materiality
Reporting Practice
Disclosure Number: 102-45 Disclosure Title: Entities included in the consolidated financial statements Response: 2019 Form 10-K, p. 3
Disclosure Number: 102-46 Disclosure Title: Defining report content and topic Boundaries Response: Unless otherwise noted in the report, the report boundary is the entirety of WM operations. This report generally covers social, environmental and governance performance for 2019 and early 2020 for Waste Management’s wholly owned operations, all of which are located in North America.
Disclosure Number: 102-47 Disclosure Title: List of material topics Response: Up Front—Reporting & Materiality
Disclosure Number: 102-48 Disclosure Title: Restatements of information Response: Any restatements, and reasons for such, are footnoted as part of the data presentation within the body of the report.
Disclosure Number: 102-49 Disclosure Title: Changes in reporting Response: Changes have been noted in footnotes where applicable.
Disclosure Number: 102-50 Disclosure Title: Reporting period Response: About this Report
Disclosure Number: 102-51 Disclosure Title: Date of most recent report Response: The 2019 Sustainability Report was published on Oct 29, 2019.
Disclosure Number: 102-52 Disclosure Title: Reporting cycle Response: Annual
Disclosure Number: 102-53 Disclosure Title: Contact point for questions regarding the report Response: Susan Robinson, Sr. Director Sustainability & Policy, srobinson@wm.com, (206) 915-9183; Michele Grossman, Director of Sustainability, mgrossm1@wm.com, (510) 847-6159; Ian Pope, Sustainability Program Manager, ipope2@wm.com, (202) 631-3396
Disclosure Number: 102-54 Disclosure Title: Claims of reporting in accordance with the GRI Standards Response: Up Front—Reporting & Materiality
Disclosure Number: 102-55 Disclosure Title: GRI content index Response: Appendix—GRI Index
Disclosure Number: 102-56 Disclosure Title: External assurance Response: We currently do not seek external assurance for all elements of this report. Our 2019 GHG emissions inventory has been assured by Aster Global Environmental Solutions, Inc. Our complete assurance statement is available here.
Disclosure Number Disclosure Title Response
GRI 201: Economic Performance
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: ESG Resource Hub—Company—Economic Impact
Up Front—Waste Management At-A-Glance
CDP Climate Change Response
2019 Form 10-K, p. 32
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: ESG Resource Hub—Company—Economic Impact
Up Front—Waste Management At-A-Glance
CDP Climate Change Response
2019 Form 10-K, p. 32
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: ESG Resource Hub—Company—Economic Impact
Up Front—Waste Management At-A-Glance
2019 Form 10-K, p. 32
Disclosure Number: 201-1 Disclosure Title: Direct economic value generated and distributed Response: ESG Resource Hub—Company—Economic Impact
Up Front—Waste Management At-A-Glance
2019 Form 10-K, p. 32
Disclosure Number: 201-2 Disclosure Title: Financial implications and other risks and opportunities due to climate change Response: CDP Climate Change Response
Disclosure Number: 201-3 Disclosure Title: Defined benefit plan obligations and other retirement plans Response: ESG Resource Hub—Social—Employee Benefits
2019 Form 10-K, pp. 96-98
GRI 202: Market Presence
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: Contributing to Communities—Community Vitality—Local Economic Impact
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: Contributing to Communities—Community Vitality—Local Economic Impact
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: Contributing to Communities—Community Vitality—Local Economic Impact
Disclosure Number: 202-1 Disclosure Title: Ratios of standard entry level wage by gender compared to local minimum wage Response: Our Market Pricing methodology determines our compensation levels. For all active full-time employees in the countries we operate in, we compare our base salaries to living wage data published by numerous publications, e.g., Wageindicator.org and zippia.com. In addition, we continuously monitor the external market to ensure that our pay structures and programs are market competitive and provide the framework for our managers to make informed compensation decisions.
Disclosure Number: 202-2 Disclosure Title: Proportion of senior management hired from the local community Response: 100% of senior management (Vice Presidents of each Market Area) were hired locally when they started their careers at WM. We define “hired locally” as within commuting distance of a facility.
GRI 203: Indirect Economic Impacts
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: Contributing to Communities
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: Contributing to Communities
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: Up Front—Waste Management At-A-Glance—Impact
Contributing to Communities—Being a Good Neighbor, Community Vitality
Disclosure Number: 203-1 Disclosure Title: Infrastructure investments and services supported Response: Up Front—Waste Management At-A-Glance—Impact
Contributing to Communities—Being a Good Neighbor, Community Vitality
Disclosure Number: 203-2 Disclosure Title: Significant indirect economic impacts Response: Contributing to Communities—Environmental Conservation–Wildlife Habitat 2019 Site Highlights
GRI 205: Anti-corruption
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: ESG Resource Hub—Governance—Compliance & Ethics
Code of Conduct
Anti-Bribery Policy
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: ESG Resource Hub—Governance—Compliance & Ethics
Code of Conduct
Anti-Bribery Policy
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: ESG Resource Hub—Governance—Compliance & Ethics
Disclosure Number: 205-2 Disclosure Title: Communication and training about anti-corruption policies and procedures Response: 100% of employees and business partners receive Code of Conduct training which covers the company’s anti-corruption practices.
Disclosure Number: 205-3 Disclosure Title: Confirmed incidents of corruption and actions taken Response: In 2019 we received 2,558 reports of potential misconduct through our confidential Integrity Helpline and other reporting avenues. Approximately 75% were employment practices matters (harassment, discrimination, employee relations, etc.), approximately 9% were fraud-related matters (bribery, business practices, fraud, payroll fraud, etc.), approximately 9% were security-related matters (burglary, identity theft, property damage, workplace violence, etc.) and approximately 7% were other Code of Conduct matters (conflicts of interest, gifts and entertainment, etc.). Discipline for substantiated allegations included: counseling, warnings, suspensions and terminations.
GRI 207: Tax
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: 2019 Form 10-K, pp. 44-45, 92-96
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: 2019 Form 10-K, pp. 44-45, 92-96
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: 2019 Form 10-K, pp. 44-45, 92-96
Disclosure Number: 207-1 Disclosure Title: Approach to tax Response: 2019 Form 10-K, pp. 44-45, 92-96
Disclosure Number: 207-2 Disclosure Title: Tax governance, control, and risk management Response: 2019 Form 10-K, pp. 44-45, 92-96
Disclosure Number: 207-3 Disclosure Title: Stakeholder engagement and management of concerns related to tax Response: 2019 Form 10-K, pp. 44-45, 92-96
Disclosure Number: 207-4 Disclosure Title: Country-by-country reporting Response: Contributing to Communities—Community Vitality—Local Economic Impact
Disclosure Number Disclosure Title Response
GRI 302: Energy
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: Mitigating Climate Change—Energy
ESG Resource Hub—Environmental—Carbon Footprint Calculation Methodology
CDP Climate Change Response
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: Up Front—Goals & Progress
Mitigating Climate Change—Energy
ESG Resource Hub—Environmental—Carbon Footprint Calculation Methodology
CDP Climate Change Response
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: Up Front—Goals & Progress
Mitigating Climate Change—Energy
ESG Resource Hub—Environmental—Carbon Footprint Calculation Methodology
CDP Climate Change Response
Disclosure Number: 302-1 Disclosure Title: Energy consumption within the organization Response: Mitigating Climate Change—Energy—Waste Management Energy Mix
ESG Resource Hub—Environmental—Carbon Footprint Calculation Methodology
CDP Climate Change Response
Disclosure Number: 302-3 Disclosure Title: Energy intensity Response:
2019
Numerators
Total MWh 8,463,966.00
Fleet MWh 6,233,234.00
Other Energy MWh 2,230,732.00
Denominators
Tons waste managed 4,138.01
Net Operating Revenue $15,455,000,000.00
Employee count 44,900.00
Energy Intensity
MWh/ Tons waste 2,045.42
MWh/ $ net operating 0.000548
MWh/ Employee 188.51
Fleet MWh/ Tons waste 1,506.34
Other Energy MWh/ Employee 49.68
Disclosure Number: 302-4 Disclosure Title: Reduction of energy consumption Response: Mitigating Climate Change—Energy
ESG Resource Hub—Environmental—Carbon Footprint Calculation Methodology
CDP Climate Change Response
Disclosure Number: 302-5 Disclosure Title: Reductions in energy requirements of products and services Response: Mitigating Climate Change—Energy, Fleet Efficiency
ESG Resource Hub—Environmental—Carbon Footprint Calculation Methodology
GRI 303: Water and effluents
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: ESG Resource Hub—Environmental—Water Stewardship
ESG Resource Hub—Company—Landfill Stewardship—Stormwater Filtration
CDP Water Security Response
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: ESG Resource Hub—Environmental—Water Stewardship
ESG Resource Hub—Company—Landfill Stewardship—Stormwater Filtration
CDP Water Security Response
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: ESG Resource Hub—Environmental—Water Stewardship
CDP Water Security Response
Disclosure Number: 303-1 Disclosure Title: Interactions with water as a shared resource Response: ESG Resource Hub—Environmental—Water Stewardship
CDP Water Security Response
Disclosure Number: 303-2 Disclosure Title: Management of water discharge-related impacts Response: ESG Resource Hub—Environmental—Water Stewardship
ESG Resource Hub—Company—Landfill Stewardship—Stormwater Filtration
CDP Water Security Response
Disclosure Number: 303-3 Disclosure Title: Water withdrawal Response: ESG Resource Hub—Environmental—Water Stewardship
CDP Water Security Response
Disclosure Number: 303-4 Disclosure Title: Water discharge Response: ESG Resource Hub—Environmental—Water Stewardship
CDP Water Security Response
Disclosure Number: 303-5 Disclosure Title: Water consumption Response: ESG Resource Hub—Environmental—Water Stewardship
CDP Water Security Response
GRI 304: Biodiversity
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: Communities—Environmental Conservation, Environmental Education, Community Vitality
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: Communities—Environmental Conservation, Environmental Education, Community Vitality
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: Up Front—Waste Management At-A-Glance—Environmental Conservation
Communities—Environmental Conservation, Environmental Education, Community Vitality
Disclosure Number: 304-1 Disclosure Title: Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas Response: Communities—Environmental Conservation, Environmental Education, Community Vitality
Disclosure Number: 304-2 Disclosure Title: Significant impacts of activities, products, and services on biodiversity Response: Communities—Environmental Conservation, Environmental Education, Community Vitality
Disclosure Number: 304-3 Disclosure Title: Habitats protected or restored Response: Up Front—Waste Management At-A-Glance, Environmental Conservation
Communities—Environmental Conservation, Environmental Education, Community Vitality
GRI 305: Emissions
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: Mitigating Climate Change—Climate Management
ESG Resource Hub—Environmental—Corporate Air Program,
Carbon Footprint Calculation Methodology
CDP Climate Change Response
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: Up Front—Goals & Progress—Key Performance Indicators—Environment
Mitigating Climate Change—Climate Management
ESG Resource Hub—Environmental—Corporate Air Program,
Carbon Footprint Calculation Methodology
CDP Climate Change Response
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: Up Front—Goals & Progress—Key Performance Indicators—Environment
Mitigating Climate Change—Climate Management
ESG Resource Hub—Environmental—Corporate Air Program,
Carbon Footprint Calculation Methodology
CDP Climate Change Response
Disclosure Number: 305-1 Disclosure Title: Direct (Scope 1) GHG emissions Response: Mitigating Climate Change—Climate Management—Climate-Related Goals
CDP Climate Change Response
Disclosure Number: 305-2 Disclosure Title: Energy indirect (Scope 2) GHG emissions Response: Mitigating Climate Change—Climate Management—Climate-Related Goals
CDP Climate Change Response
Disclosure Number: 305-3 Disclosure Title: Other indirect (Scope 3) GHG emissions Response: Mitigating Climate Change—Climate Management—Climate-Related Goals
CDP Climate Change Response
Disclosure Number: 305-4 Disclosure Title: GHG emissions intensity Response: Mitigating Climate Change—Climate Management—Carbon Intensity
CDP Climate Change Response
Disclosure Number: 305-5 Disclosure Title: Reduction of GHG emissions Response: Mitigating Climate Change—Climate Management
CDP Climate Change Response
Disclosure Number: 305-6 Disclosure Title: Emissions of ozone-depleting substances (ODS) Response: CDP Climate Change Response
Disclosure Number: 305-7 Disclosure Title: Nitrogen oxides (NOX), sulfur oxides (SOX), and other significant air emissions Response: ESG Resource Hub—SASB—Air Quality—3a
GRI 306: Waste
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: Solving Waste Together—How We Manage Waste
ESG Resource Hub—Waste Generated from Operations
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: Solving Waste Together—How We Manage Waste
ESG Resource Hub—Waste Generated from Operations
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: Solving Waste Together—How We Manage Waste, Waste Reduction, Recycling, Organics, Landfills
ESG Resource Hub—Waste Generated from Operations
Disclosure Number: 306-1 Disclosure Title: Waste generation and significant waste-related impacts Response: Solving Waste Together—How We Manage Waste, Waste Reduction, Recycling, Organics, Landfills
ESG Resource Hub—Waste Generated from Operations
Disclosure Number: 306-2 Disclosure Title: Management of significant waste-related impacts Response: Solving Waste Together—How We Manage Waste, Waste Reduction, Recycling, Recycling & Circularity, Plastics in the Spotlight, Organics, Landfills
ESG Resource Hub—Waste Generated from Operations
Disclosure Number: 306-3 Disclosure Title: Waste generated Response: ESG Resource Hub—Waste Generated from Operations
Disclosure Number: 306-4 Disclosure Title: Waste diverted from disposal Response: Solving Waste Together—Waste Reduction, Recycling, Recycling & Circularity, Plastics in the Spotlight, Organics
ESG Resource Hub—Waste Generated from Operations
Disclosure Number: 306-5 Disclosure Title: Waste directed to disposal Response: Solving Waste Together—Landfills
ESG Resource Hub—Waste Generated from Operations
GRI 307: Environmental Compliance
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: ESG Resource Hub—Environmental—Corporate Air Program, Environmental Compliance, Hazardous Substances, Environmental Management
Environmental Policy
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: ESG Resource Hub—Environmental—Corporate Air Program, Environmental Compliance, Hazardous Substances, Environmental Management
Environmental Policy
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: ESG Resource Hub—Environmental—Corporate Air Program, Environmental Compliance, Hazardous Substances, Environmental Management
Disclosure Number: 307-1 Disclosure Title: Non-compliance with environmental laws and regulations Response: ESG Resource Hub—Environmental—Compliance
2019 Form 10-K, pp. 101-102
GRI 308: Supplier Environmental Assessment
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: ESG Resource Hub—Company—Supply Chain
Sustainable Supplier Partnership Playbook
Purchasing Program
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: ESG Resource Hub—Company—Supply Chain
Sustainable Supplier Partnership Playbook
Purchasing Program
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: ESG Resource Hub—Company—Supply Chain
Purchasing Program
Disclosure Number: 308-1 Disclosure Title: New suppliers that were screened using environmental criteria Response: We have established a process to identify key supplier risk factors and determine how to mitigate those factors. We observe and check the progress of the supplier risk profile over a period of time. We methodically examine the supplier risk profile for the purpose of explanation and interpretation. A risk profile is established for the supplier and the overall category. In this way, we continually assess the strengths and weaknesses of our suppliers, and the impact these could have on our business.
Disclosure Number Disclosure Title Response
GRI 401: Employment
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: Putting People First
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: Putting People First
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: Putting People First
Disclosure Number: 401-1 Disclosure Title: New employee hires and employee turnover Response: Waste Management does not disclose this data for confidentiality reasons.
Disclosure Number: 401-2 Disclosure Title: Benefits provided to full-time employees that are not provided to temporary or part-time employees Response: ESG Resource Hub—Social—Employee Benefits
GRI 403: Occupational Health and Safety
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: Putting People First—Safety
Safety Policy
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: Putting People First—Safety
Safety Policy
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: Putting People First—Safety
Disclosure Number: 403-1 Disclosure Title: Occupational health and safety management system Response: Putting People First—Safety
Disclosure Number: 403-2 Disclosure Title: Hazard identification, risk assessment, and incident investigation Response: Putting People First—Safety
Disclosure Number: 403-3 Disclosure Title: Occupational health services Response: Putting People First—Safety
Disclosure Number: 403-4 Disclosure Title: Worker participation, consultation, and communication on occupational health and safety Response: Putting People First—Safety
Disclosure Number: 403-5 Disclosure Title: Worker training on occupational health and safety Response: Putting People First—Safety
Disclosure Number: 403-6 Disclosure Title: Promotion of worker health Response: ESG Resource Hub—Social—Wellness Programs
Disclosure Number: 403-7 Disclosure Title: Prevention and mitigation of occupational health and safety impacts directly linked by business relationships Response: Putting People First—Safety
Disclosure Number: 403-9 Disclosure Title: Work-related injuries Response: Putting People First—Safety
GRI 404: Training and Education
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: Putting People First—Training & Development
ESG Resource Hub—Social—Tailored Training Programs
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: Putting People First—Training & Development
ESG Resource Hub—Social—Tailored Training Programs
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: Putting People First—Training & Development
ESG Resource Hub—Social—Tailored Training Programs
Disclosure Number: 404-1 Disclosure Title: Average hours of training per year per employee Response: Putting People First—Training & Development—Training By the Numbers
Disclosure Number: 404-2 Disclosure Title: Programs for upgrading employee skills and transition assistance programs Response: Putting People First—Training & Development
ESG Resource Hub—Social—Tailored Training Programs
ESG Resource Hub—Social—Employee Benefits—Transition Assistance
Disclosure Number: 404-3 Disclosure Title: Percentage of employees receiving regular performance and career development reviews Response: 100% of our Waste Management employees receive a regular performance and career development review. This information can be found in the Employee Handbook.
GRI 405: Diversity and Equal Opportunity
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: Putting People First—Inclusion & Diversity
ESG Resource Hub—Company—Supply Chain—Supplier Diversity
ESG Resource Hub—Social—Diversity & Recruitment
ESG Resource Hub—Governance—Corporate Governance—Board Diversity
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: Putting People First—Inclusion & Diversity
ESG Resource Hub—Company—Supply Chain—Supplier Diversity
ESG Resource Hub—Social—Diversity & Recruitment
ESG Resource Hub—Governance—Corporate Governance—Board Diversity
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: Up Front—Goals & Progress—Key Performance Indicators—Community—Inclusion & Diversity
Putting People First—Inclusion & Diversity
ESG Resource Hub—Company—Supply Chain—Supplier Diversity
ESG Resource Hub—Social—Diversity & Recruitment
ESG Resource Hub—Governance—Corporate Governance—Board Diversity
Disclosure Number: 405-1 Disclosure Title: Diversity of governance bodies and employees Response: Board of Directors:
25% Female
37.5% Racially/Ethnically Diverse
Every non-employee director added to our Board since 2013 through the date of this report has been female or is racially/ethnically diverse.
Employees:
Race/Ethnicity 2017 2018 2019
Race/Ethnicity: American Indian/Native Alaskan 2017: 0.68% 2018: 0.65% 2019: 0.67%
Race/Ethnicity: Asian 2017: 1.56% 2018: 1.52% 2019: 1.60%
Race/Ethnicity: African-American 2017: 17.37% 2018: 18.25% 2019: 18.60%
Race/Ethnicity: Caucasian 2017: 56.60% 2018: 55.33% 2019: 54.67%
Race/Ethnicity: Hispanic 2017: 22.57% 2018: 22.84% 2019: 23.06%
Race/Ethnicity: Multiracial 2017: 0.82% 2018: 0.99% 2019: 1.01%
Race/Ethnicity: Native Hawaiian/Pacific Islander 2017: 0.40% 2018: 0.42% 2019: 0.40%
Diversity of Waste Management’s Workforce 2017 2018 2019
Diversity of Waste Management’s Workforce: Female share of total workforce (%) 2017: 17.30% 2018: 17.68% 2019: 18.09%
Diversity of Waste Management’s Workforce: Females in all management positions (%) 2017: 18.38% 2018: 19.32% 2019: 20.00%
Diversity of Waste Management’s Workforce: Females in top management positions (%) 2017: 21.21% 2018: 21.13% 2019: 19.74%
Diversity of Waste Management’s Workforce: Females in junior management positions (%) 2017: 18.34% 2018: 19.29% 2019: 32.30%
Diversity of Waste Management’s Workforce: Females in management positions in revenue-generating functions (%) 2017: 52.52% 2018: 53.26% 2019: 46.00%
Employees by Age Group %
Baby Boomers born 1946 - 1964 23.88%
Generation X born 1965 - 1976 34.35%
Generation Z born 1995 - Current 3.11%
Millennials born 1977 - 1994 38.36%
Traditional 1930 - 1945 0.29%
Workforce
Canada 2,199
India 740
U.S. 41,900
Payment Type
Hourly 80.87%
Salaried 19.22%
Disclosure Number: 405-2 Disclosure Title: Ratio of basic salary and remuneration of women to men Response: Equal remuneration for Executive level (Base salary only) ratio (Average Female Salary/Average Male Salary) = 1.02342
GRI 407: Freedom of Association and Collective Bargaining
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: Putting People First—Talent Engagement & Retention—Engagement Through Communication
ESG Resource Hub—Social—Collective Bargaining
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: Putting People First—Talent Engagement & Retention—Engagement Through Communication
ESG Resource Hub—Social—Collective Bargaining
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: ESG Resource Hub—Social—Collective Bargaining
We are currently signatory to 147 separate collective bargaining agreements in the U.S. and Canada, covering 8,424 employees, or about 19% of our workforce. In 2019, there were no work stoppages, strikes or lockouts.
Disclosure Number: 407-1 Disclosure Title: Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk Response: We have not identified any operations or suppliers in which employee rights to exercise freedom of association and collective bargaining have been violated or are at significant risk.
GRI 413: Local Communities
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: Contributing to Communities
ESG Resource Hub—Social—Environmental Justice, Social Impact Strategy
ESG Resource Hub—Company—Landfill Stewardship—Long-Term Stewardship
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: Contributing to Communities
ESG Resource Hub—Social—Environmental Justice, Social Impact Strategy
ESG Resource Hub—Company—Landfill Stewardship—Long-Term Stewardship
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: Contributing to Communities
ESG Resource Hub—Social—Environmental Justice,
Social Impact Strategy
ESG Resource Hub—Company—Landfill Stewardship—Long-Term Stewardship
Up Front—Goals & Progress—Key Performance Indicators—People—Social Impact
Disclosure Number: 413-1 Disclosure Title: Operations with local community engagement, impact assessments, and development programs Response: Contributing to Communities—Environmental Conservation, Environmental Education, Community Vitality
ESG Resource Hub—Social—Environmental Justice
Disclosure Number: 413-2 Disclosure Title: Operations with significant actual and potential negative impacts on local communities Response: ESG Resource Hub—Social—Environmental Justice
GRI 414: Supplier Social Assessment
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: ESG Resource Hub—Company—Supply Chain
Supplier Code of Conduct
Purchasing Program
Policy Against Human Trafficking and Modern Slavery
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: ESG Resource Hub—Company—Supply Chain
Supplier Code of Conduct
Purchasing Program
Policy Against Human Trafficking and Modern Slavery
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: ESG Resource Hub—Company—Supply Chain
Disclosure Number: 414-1 Disclosure Title: New suppliers that were screened using social criteria Response: ESG Resource Hub—Company—Supply Chain
GRI 415: Public Policy
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: ESG Resource Hub—Governance—Public Policy
Participation in the Political Process Policy
Position Policy—Plastic Exports
Position Policy—Extended Producer Responsibility
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: ESG Resource Hub—Governance—Public Policy
Participation in the Political Process Policy
Position Policy—Plastic Exports
Position Policy—Extended Producer Responsibility
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: ESG Resource Hub—Governance—Public Policy
Disclosure Number: 415-1 Disclosure Title: Political contributions Response: 2019 contributions included in the Participation in the Political Process Policy.
GRI 416: Customer Health and Safety
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: ESG Resource Hub—Social—Environmental Justice
Environmental Policy
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: ESG Resource Hub—Social—Environmental Justice
Environmental Policy
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: ESG Resource Hub—Social—Environmental Justice
Disclosure Number: 416-1 Disclosure Title: Assessment of the health and safety impacts of product and service categories Response: 100% of health and safety impacts from WM services are assessed for improvement.
Disclosure Number: 416-2 Disclosure Title: Incidents of non-compliance concerning the health and safety impacts of products and services Response: Incidents of non-compliance with regulations resulting in a fine or penalty, see ESG Hub—Environmental Compliance. Pursuant to the new standards we are following as laid out by SASB, we report on non-compliance with regulations resulting in a fine or penalty. Because “warnings” are an undefined term that can be so broad as a letter inquiring about paperwork due or ambiguities in reporting data, we do not report where we do not have sufficient specificity in the category requested. No voluntary compliance codes are applicable.
See also SASB— Management of Leachate & Hazardous Waste, Workforce Health & Safety
GRI 419: Socioeconomic Compliance
Disclosure Number: 103-1 Disclosure Title: Explanation of the material topic and its Boundary Response: ESG Resource Hub—Governance—Compliance & Ethics
Code of Conduct
2019 Form 10-K, p. 102
Disclosure Number: 103-2 Disclosure Title: The management approach and its components Response: ESG Resource Hub—Governance—Compliance & Ethics
Code of Conduct
2019 Form 10-K, p. 102
Disclosure Number: 103-3 Disclosure Title: Evaluation of the management approach Response: ESG Resource Hub—Governance—Compliance & Ethics
Code of Conduct
2019 Form 10-K, p. 102
Disclosure Number: 419-1 Disclosure Title: Non-compliance with laws and regulations in the social and economic area Response: 2019 Form 10-K, p. 102