GRI
| Disclosure Number | Disclosure Title | Response |
|---|---|---|
| Organizational profile | ||
| Disclosure Number: 102-1 | Disclosure Title: Name of the organization | Response: Waste Management |
| Disclosure Number: 102-2 | Disclosure Title: Activities, brands, products, and services | Response: 2019 Form 10-K, pp. 3-7 |
| Disclosure Number: 102-3 | Disclosure Title: Location of headquarters | Response: Houston, Texas |
| Disclosure Number: 102-4 | Disclosure Title: Location of operations | Response:
Service Locations 2019 Form 10-K, p. 29 |
| Disclosure Number: 102-5 | Disclosure Title: Ownership and legal form | Response: 2019 10-K, p. 3 |
| Disclosure Number: 102-6 | Disclosure Title: Markets served | Response:
Up Front—Waste Management At-A-Glance Service Locations 2019 Form 10-K, p. 29 |
| Disclosure Number: 102-7 | Disclosure Title: Scale of the organization | Response: Up Front—Waste Management At-A-Glance |
| Disclosure Number: 102-8 | Disclosure Title: Information on employees and other workers | Response: Up Front—Waste Management At-A-Glance |
| Disclosure Number: 102-9 | Disclosure Title: Supply chain | Response: ESG Resource Hub—Company—Supply Chain |
| Disclosure Number: 102-10 | Disclosure Title: Significant changes to the organization and its supply chain | Response: In April of 2019, Waste Management announced the acquisition of Advanced Disposal. The acquisition is still pending. |
| Disclosure Number: 102-11 | Disclosure Title: Precautionary Principle or approach | Response: ESG Resource Hub—Corporate Governance—Risk Management |
| Disclosure Number: 102-12 | Disclosure Title: External initiatives | Response:
Up Front—Big Ideas for a Better World Up Front—Reporting & Materiality |
| Disclosure Number: 102-13 | Disclosure Title: Membership of associations | Response: ESG Resource Hub—Governance—Stakeholder Engagement |
| Strategy | ||
| Disclosure Number: 102-14 | Disclosure Title: Statement from senior decision-maker | Response: Up Front—CEO Message |
| Disclosure Number: 102-15 | Disclosure Title: Key Impacts, risks, and opportunities | Response:
2019 Form 10-K, pp. 15-29 Up Front—Waste Management At-A-Glance Up Front—Goals & Progress Up Front—Reporting & Materiality CDP Climate Change Response |
| Ethics and Integrity | ||
| Disclosure Number: 102-16 | Disclosure Title: Values, principles, standards, and norms of behavior | Response:
ESG Resource Hub—Company—Code of Conduct Code of Conduct |
| Disclosure Number: 102-17 | Disclosure Title: Mechanisms for advice and concerns about ethics | Response: Code of Conduct, pp. 9-10 |
| Governance | ||
| Disclosure Number: 102-18 | Disclosure Title: Governance structure | Response:
2020 Proxy Statement, pp. 6-14 ESG Resource Hub—Governance—Corporate Governance |
| Disclosure Number: 102-19 | Disclosure Title: Delegating authority | Response: ESG Resource Hub—Governance—Corporate Governance—Sustainability Oversight |
| Disclosure Number: 102-20 | Disclosure Title: Executive-level responsibility for economic, environmental, and social topics | Response:
ESG Resource Hub—Governance—Corporate Governance—Sustainability Oversight CDP Climate Change Response |
| Disclosure Number: 102-21 | Disclosure Title: Consulting stakeholders on economic, environmental, and social topics | Response: Up Front—Reporting & Materiality |
| Disclosure Number: 102-22 | Disclosure Title: Composition of the highest governance body and its committees | Response: 2020 Proxy Statement, pp. 6-14 |
| Disclosure Number: 102-23 | Disclosure Title: Chair of the highest governance body | Response: 2020 Proxy Statement, p. 5 |
| Disclosure Number: 102-24 | Disclosure Title: Nominating and selecting the highest governance body | Response:
2020 Proxy Statement, pp. 13-14 ESG Resource Hub—Governance—Corporate Governance—Board Diversity Nominating and Governance Committee Charter |
| Disclosure Number: 102-29 | Disclosure Title: Identifying and managing economic, environmental, and social impacts | Response:
ESG Resource Hub—Governance—Corporate Governance—Risk Management CDP Climate Change Response |
| Disclosure Number: 102-30 | Disclosure Title: Effectiveness of risk management processes | Response:
ESG Resource Hub—Governance—Corporate Governance—Risk Management CDP Climate Change Response |
| Disclosure Number: 102-31 | Disclosure Title: Review of economic, environmental, and social topics | Response: ESG Resource Hub—Governance—Corporate Governance—Sustainability Oversight |
| Disclosure Number: 102-32 | Disclosure Title: Highest governance body’s role in sustainability reporting | Response: ESG Resource Hub—Governance—Corporate Governance—Sustainability Oversight |
| Disclosure Number: 102-33 | Disclosure Title: Communicating critical concerns | Response: 2020 Proxy Statement, p. 5 |
| Disclosure Number: 102-34 | Disclosure Title: Nature and total number of critical concerns | Response: Late in 2019, shareholder advocates requested that Waste Management complete a report on plastic recycling. The report is accessible here. |
| Disclosure Number: 102-35 | Disclosure Title: Remuneration policies | Response:
2019 Form 10-K, p. 127 2020 Proxy Statement, pp. 26-50 |
| Disclosure Number: 102-38 | Disclosure Title: Annual total compensation ratio | Response:
For 2019, total annual compensation for the Median Employee was $76,048. The annual compensation of our Chief Executive Officer was $11,298,101, for a ratio of 1:149. 2020 Proxy Statement, p. 50 |
| Stakeholder Engagement | ||
| Disclosure Number: 102-40 | Disclosure Title: List of stakeholder groups | Response: ESG Resource Hub—Governance—Stakeholder Engagement |
| Disclosure Number: 102-41 | Disclosure Title: Collective bargaining agreements | Response:
We are currently signatory to 147 separate collective bargaining agreements in the U.S. and Canada, covering 8,424 employees, or about 19% of our workforce. ESG Resource Hub—Social—Collective Bargaining |
| Disclosure Number: 102-42 | Disclosure Title: Identifying and selecting stakeholders | Response:
Up Front—Reporting & Materiality ESG Resource Hub—Governance—Stakeholder Engagement |
| Disclosure Number: 102-43 | Disclosure Title: Approach to stakeholder engagement | Response: ESG Resource Hub—Governance—Stakeholder Engagement |
| Disclosure Number: 102-44 | Disclosure Title: Key topics and concerns raised | Response: Up Front—Reporting & Materiality |
| Reporting Practice | ||
| Disclosure Number: 102-45 | Disclosure Title: Entities included in the consolidated financial statements | Response: 2019 Form 10-K, p. 3 |
| Disclosure Number: 102-46 | Disclosure Title: Defining report content and topic Boundaries | Response: Unless otherwise noted in the report, the report boundary is the entirety of WM operations. This report generally covers social, environmental and governance performance for 2019 and early 2020 for Waste Management’s wholly owned operations, all of which are located in North America. |
| Disclosure Number: 102-47 | Disclosure Title: List of material topics | Response: Up Front—Reporting & Materiality |
| Disclosure Number: 102-48 | Disclosure Title: Restatements of information | Response: Any restatements, and reasons for such, are footnoted as part of the data presentation within the body of the report. |
| Disclosure Number: 102-49 | Disclosure Title: Changes in reporting | Response: Changes have been noted in footnotes where applicable. |
| Disclosure Number: 102-50 | Disclosure Title: Reporting period | Response: About this Report |
| Disclosure Number: 102-51 | Disclosure Title: Date of most recent report | Response: The 2019 Sustainability Report was published on Oct 29, 2019. |
| Disclosure Number: 102-52 | Disclosure Title: Reporting cycle | Response: Annual |
| Disclosure Number: 102-53 | Disclosure Title: Contact point for questions regarding the report | Response: Susan Robinson, Sr. Director Sustainability & Policy, srobinson@wm.com, (206) 915-9183; Michele Grossman, Director of Sustainability, mgrossm1@wm.com, (510) 847-6159; Ian Pope, Sustainability Program Manager, ipope2@wm.com, (202) 631-3396 |
| Disclosure Number: 102-54 | Disclosure Title: Claims of reporting in accordance with the GRI Standards | Response: Up Front—Reporting & Materiality |
| Disclosure Number: 102-55 | Disclosure Title: GRI content index | Response: Appendix—GRI Index |
| Disclosure Number: 102-56 | Disclosure Title: External assurance | Response: We currently do not seek external assurance for all elements of this report. Our 2019 GHG emissions inventory has been assured by Aster Global Environmental Solutions, Inc. Our complete assurance statement is available here. |
| Disclosure Number | Disclosure Title | Response |
|---|---|---|
| GRI 201: Economic Performance | ||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
ESG Resource Hub—Company—Economic Impact Up Front—Waste Management At-A-Glance CDP Climate Change Response 2019 Form 10-K, p. 32 |
| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
ESG Resource Hub—Company—Economic Impact Up Front—Waste Management At-A-Glance CDP Climate Change Response 2019 Form 10-K, p. 32 |
| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
ESG Resource Hub—Company—Economic Impact Up Front—Waste Management At-A-Glance 2019 Form 10-K, p. 32 |
| Disclosure Number: 201-1 | Disclosure Title: Direct economic value generated and distributed | Response:
ESG Resource Hub—Company—Economic Impact Up Front—Waste Management At-A-Glance 2019 Form 10-K, p. 32 |
| Disclosure Number: 201-2 | Disclosure Title: Financial implications and other risks and opportunities due to climate change | Response: CDP Climate Change Response |
| Disclosure Number: 201-3 | Disclosure Title: Defined benefit plan obligations and other retirement plans | Response:
ESG Resource Hub—Social—Employee Benefits 2019 Form 10-K, pp. 96-98 |
| GRI 202: Market Presence | ||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response: Contributing to Communities—Community Vitality—Local Economic Impact |
| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response: Contributing to Communities—Community Vitality—Local Economic Impact |
| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response: Contributing to Communities—Community Vitality—Local Economic Impact |
| Disclosure Number: 202-1 | Disclosure Title: Ratios of standard entry level wage by gender compared to local minimum wage | Response: Our Market Pricing methodology determines our compensation levels. For all active full-time employees in the countries we operate in, we compare our base salaries to living wage data published by numerous publications, e.g., Wageindicator.org and zippia.com. In addition, we continuously monitor the external market to ensure that our pay structures and programs are market competitive and provide the framework for our managers to make informed compensation decisions. |
| Disclosure Number: 202-2 | Disclosure Title: Proportion of senior management hired from the local community | Response: 100% of senior management (Vice Presidents of each Market Area) were hired locally when they started their careers at WM. We define “hired locally” as within commuting distance of a facility. |
| GRI 203: Indirect Economic Impacts | ||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response: Contributing to Communities |
| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response: Contributing to Communities |
| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
Up Front—Waste Management At-A-Glance—Impact Contributing to Communities—Being a Good Neighbor, Community Vitality |
| Disclosure Number: 203-1 | Disclosure Title: Infrastructure investments and services supported | Response:
Up Front—Waste Management At-A-Glance—Impact Contributing to Communities—Being a Good Neighbor, Community Vitality |
| Disclosure Number: 203-2 | Disclosure Title: Significant indirect economic impacts | Response: Contributing to Communities—Environmental Conservation–Wildlife Habitat 2019 Site Highlights |
| GRI 205: Anti-corruption | ||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
ESG Resource Hub—Governance—Compliance & Ethics Code of Conduct Anti-Bribery Policy |
| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
ESG Resource Hub—Governance—Compliance & Ethics Code of Conduct Anti-Bribery Policy |
| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response: ESG Resource Hub—Governance—Compliance & Ethics |
| Disclosure Number: 205-2 | Disclosure Title: Communication and training about anti-corruption policies and procedures | Response: 100% of employees and business partners receive Code of Conduct training which covers the company’s anti-corruption practices. |
| Disclosure Number: 205-3 | Disclosure Title: Confirmed incidents of corruption and actions taken | Response: In 2019 we received 2,558 reports of potential misconduct through our confidential Integrity Helpline and other reporting avenues. Approximately 75% were employment practices matters (harassment, discrimination, employee relations, etc.), approximately 9% were fraud-related matters (bribery, business practices, fraud, payroll fraud, etc.), approximately 9% were security-related matters (burglary, identity theft, property damage, workplace violence, etc.) and approximately 7% were other Code of Conduct matters (conflicts of interest, gifts and entertainment, etc.). Discipline for substantiated allegations included: counseling, warnings, suspensions and terminations. |
| GRI 207: Tax | ||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response: 2019 Form 10-K, pp. 44-45, 92-96 |
| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response: 2019 Form 10-K, pp. 44-45, 92-96 |
| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response: 2019 Form 10-K, pp. 44-45, 92-96 |
| Disclosure Number: 207-1 | Disclosure Title: Approach to tax | Response: 2019 Form 10-K, pp. 44-45, 92-96 |
| Disclosure Number: 207-2 | Disclosure Title: Tax governance, control, and risk management | Response: 2019 Form 10-K, pp. 44-45, 92-96 |
| Disclosure Number: 207-3 | Disclosure Title: Stakeholder engagement and management of concerns related to tax | Response: 2019 Form 10-K, pp. 44-45, 92-96 |
| Disclosure Number: 207-4 | Disclosure Title: Country-by-country reporting | Response: Contributing to Communities—Community Vitality—Local Economic Impact |
| Disclosure Number | Disclosure Title | Response | ||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| GRI 302: Energy | ||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
Mitigating Climate Change—Energy ESG Resource Hub—Environmental—Carbon Footprint Calculation Methodology CDP Climate Change Response |
||||||||||||||||||||||||||||||
| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
Up Front—Goals & Progress Mitigating Climate Change—Energy ESG Resource Hub—Environmental—Carbon Footprint Calculation Methodology CDP Climate Change Response |
||||||||||||||||||||||||||||||
| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
Up Front—Goals & Progress Mitigating Climate Change—Energy ESG Resource Hub—Environmental—Carbon Footprint Calculation Methodology CDP Climate Change Response |
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| Disclosure Number: 302-1 | Disclosure Title: Energy consumption within the organization | Response:
Mitigating Climate Change—Energy—Waste Management Energy Mix ESG Resource Hub—Environmental—Carbon Footprint Calculation Methodology CDP Climate Change Response |
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| Disclosure Number: 302-3 | Disclosure Title: Energy intensity | Response:
|
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| Disclosure Number: 302-4 | Disclosure Title: Reduction of energy consumption | Response:
Mitigating Climate Change—Energy ESG Resource Hub—Environmental—Carbon Footprint Calculation Methodology CDP Climate Change Response |
||||||||||||||||||||||||||||||
| Disclosure Number: 302-5 | Disclosure Title: Reductions in energy requirements of products and services | Response:
Mitigating Climate Change—Energy, Fleet Efficiency ESG Resource Hub—Environmental—Carbon Footprint Calculation Methodology |
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| GRI 303: Water and effluents | ||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
ESG Resource Hub—Environmental—Water Stewardship ESG Resource Hub—Company—Landfill Stewardship—Stormwater Filtration CDP Water Security Response |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
ESG Resource Hub—Environmental—Water Stewardship ESG Resource Hub—Company—Landfill Stewardship—Stormwater Filtration CDP Water Security Response |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
ESG Resource Hub—Environmental—Water Stewardship CDP Water Security Response |
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| Disclosure Number: 303-1 | Disclosure Title: Interactions with water as a shared resource | Response:
ESG Resource Hub—Environmental—Water Stewardship CDP Water Security Response |
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| Disclosure Number: 303-2 | Disclosure Title: Management of water discharge-related impacts | Response:
ESG Resource Hub—Environmental—Water Stewardship ESG Resource Hub—Company—Landfill Stewardship—Stormwater Filtration CDP Water Security Response |
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| Disclosure Number: 303-3 | Disclosure Title: Water withdrawal | Response:
ESG Resource Hub—Environmental—Water Stewardship CDP Water Security Response |
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| Disclosure Number: 303-4 | Disclosure Title: Water discharge | Response:
ESG Resource Hub—Environmental—Water Stewardship CDP Water Security Response |
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| Disclosure Number: 303-5 | Disclosure Title: Water consumption | Response:
ESG Resource Hub—Environmental—Water Stewardship CDP Water Security Response |
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| GRI 304: Biodiversity | ||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response: Communities—Environmental Conservation, Environmental Education, Community Vitality | ||||||||||||||||||||||||||||||
| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response: Communities—Environmental Conservation, Environmental Education, Community Vitality | ||||||||||||||||||||||||||||||
| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
Up Front—Waste Management At-A-Glance—Environmental Conservation Communities—Environmental Conservation, Environmental Education, Community Vitality |
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| Disclosure Number: 304-1 | Disclosure Title: Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas | Response: Communities—Environmental Conservation, Environmental Education, Community Vitality | ||||||||||||||||||||||||||||||
| Disclosure Number: 304-2 | Disclosure Title: Significant impacts of activities, products, and services on biodiversity | Response: Communities—Environmental Conservation, Environmental Education, Community Vitality | ||||||||||||||||||||||||||||||
| Disclosure Number: 304-3 | Disclosure Title: Habitats protected or restored | Response:
Up Front—Waste Management At-A-Glance, Environmental Conservation Communities—Environmental Conservation, Environmental Education, Community Vitality |
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| GRI 305: Emissions | ||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
Mitigating Climate Change—Climate Management ESG Resource Hub—Environmental—Corporate Air Program, Carbon Footprint Calculation Methodology CDP Climate Change Response |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
Up Front—Goals & Progress—Key Performance Indicators—Environment Mitigating Climate Change—Climate Management ESG Resource Hub—Environmental—Corporate Air Program, Carbon Footprint Calculation Methodology CDP Climate Change Response |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
Up Front—Goals & Progress—Key Performance Indicators—Environment Mitigating Climate Change—Climate Management ESG Resource Hub—Environmental—Corporate Air Program, Carbon Footprint Calculation Methodology CDP Climate Change Response |
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| Disclosure Number: 305-1 | Disclosure Title: Direct (Scope 1) GHG emissions | Response:
Mitigating Climate Change—Climate Management—Climate-Related Goals CDP Climate Change Response |
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| Disclosure Number: 305-2 | Disclosure Title: Energy indirect (Scope 2) GHG emissions | Response:
Mitigating Climate Change—Climate Management—Climate-Related Goals CDP Climate Change Response |
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| Disclosure Number: 305-3 | Disclosure Title: Other indirect (Scope 3) GHG emissions | Response:
Mitigating Climate Change—Climate Management—Climate-Related Goals CDP Climate Change Response |
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| Disclosure Number: 305-4 | Disclosure Title: GHG emissions intensity | Response:
Mitigating Climate Change—Climate Management—Carbon Intensity CDP Climate Change Response |
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| Disclosure Number: 305-5 | Disclosure Title: Reduction of GHG emissions | Response:
Mitigating Climate Change—Climate Management CDP Climate Change Response |
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| Disclosure Number: 305-6 | Disclosure Title: Emissions of ozone-depleting substances (ODS) | Response: CDP Climate Change Response | ||||||||||||||||||||||||||||||
| Disclosure Number: 305-7 | Disclosure Title: Nitrogen oxides (NOX), sulfur oxides (SOX), and other significant air emissions | Response: ESG Resource Hub—SASB—Air Quality—3a | ||||||||||||||||||||||||||||||
| GRI 306: Waste | ||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
Solving Waste Together—How We Manage Waste ESG Resource Hub—Waste Generated from Operations |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
Solving Waste Together—How We Manage Waste ESG Resource Hub—Waste Generated from Operations |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
Solving Waste Together—How We Manage Waste,
Waste Reduction,
Recycling,
Organics,
Landfills ESG Resource Hub—Waste Generated from Operations |
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| Disclosure Number: 306-1 | Disclosure Title: Waste generation and significant waste-related impacts | Response:
Solving Waste Together—How We Manage Waste,
Waste Reduction,
Recycling,
Organics,
Landfills ESG Resource Hub—Waste Generated from Operations |
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| Disclosure Number: 306-2 | Disclosure Title: Management of significant waste-related impacts | Response:
Solving Waste Together—How We Manage Waste,
Waste Reduction,
Recycling, Recycling & Circularity, Plastics in the Spotlight,
Organics,
Landfills ESG Resource Hub—Waste Generated from Operations |
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| Disclosure Number: 306-3 | Disclosure Title: Waste generated | Response: ESG Resource Hub—Waste Generated from Operations | ||||||||||||||||||||||||||||||
| Disclosure Number: 306-4 | Disclosure Title: Waste diverted from disposal | Response:
Solving Waste Together—Waste Reduction,
Recycling, Recycling & Circularity, Plastics in the Spotlight,
Organics ESG Resource Hub—Waste Generated from Operations |
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| Disclosure Number: 306-5 | Disclosure Title: Waste directed to disposal | Response:
Solving Waste Together—Landfills ESG Resource Hub—Waste Generated from Operations |
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| GRI 307: Environmental Compliance | ||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
ESG Resource Hub—Environmental—Corporate Air Program,
Environmental Compliance,
Hazardous Substances,
Environmental Management Environmental Policy |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
ESG Resource Hub—Environmental—Corporate Air Program,
Environmental Compliance,
Hazardous Substances,
Environmental Management Environmental Policy |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response: ESG Resource Hub—Environmental—Corporate Air Program, Environmental Compliance, Hazardous Substances, Environmental Management | ||||||||||||||||||||||||||||||
| Disclosure Number: 307-1 | Disclosure Title: Non-compliance with environmental laws and regulations | Response:
ESG Resource Hub—Environmental—Compliance 2019 Form 10-K, pp. 101-102 |
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| GRI 308: Supplier Environmental Assessment | ||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
ESG Resource Hub—Company—Supply Chain Sustainable Supplier Partnership Playbook Purchasing Program |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
ESG Resource Hub—Company—Supply Chain Sustainable Supplier Partnership Playbook Purchasing Program |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
ESG Resource Hub—Company—Supply Chain Purchasing Program |
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| Disclosure Number: 308-1 | Disclosure Title: New suppliers that were screened using environmental criteria | Response: We have established a process to identify key supplier risk factors and determine how to mitigate those factors. We observe and check the progress of the supplier risk profile over a period of time. We methodically examine the supplier risk profile for the purpose of explanation and interpretation. A risk profile is established for the supplier and the overall category. In this way, we continually assess the strengths and weaknesses of our suppliers, and the impact these could have on our business. | ||||||||||||||||||||||||||||||
| Disclosure Number | Disclosure Title | Response | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| GRI 401: Employment | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response: Putting People First | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response: Putting People First | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response: Putting People First | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 401-1 | Disclosure Title: New employee hires and employee turnover | Response: Waste Management does not disclose this data for confidentiality reasons. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 401-2 | Disclosure Title: Benefits provided to full-time employees that are not provided to temporary or part-time employees | Response: ESG Resource Hub—Social—Employee Benefits | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| GRI 403: Occupational Health and Safety | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
Putting People First—Safety Safety Policy |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
Putting People First—Safety Safety Policy |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response: Putting People First—Safety | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 403-1 | Disclosure Title: Occupational health and safety management system | Response: Putting People First—Safety | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 403-2 | Disclosure Title: Hazard identification, risk assessment, and incident investigation | Response: Putting People First—Safety | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 403-3 | Disclosure Title: Occupational health services | Response: Putting People First—Safety | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 403-4 | Disclosure Title: Worker participation, consultation, and communication on occupational health and safety | Response: Putting People First—Safety | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 403-5 | Disclosure Title: Worker training on occupational health and safety | Response: Putting People First—Safety | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 403-6 | Disclosure Title: Promotion of worker health | Response: ESG Resource Hub—Social—Wellness Programs | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 403-7 | Disclosure Title: Prevention and mitigation of occupational health and safety impacts directly linked by business relationships | Response: Putting People First—Safety | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 403-9 | Disclosure Title: Work-related injuries | Response: Putting People First—Safety | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| GRI 404: Training and Education | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
Putting People First—Training & Development ESG Resource Hub—Social—Tailored Training Programs |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
Putting People First—Training & Development ESG Resource Hub—Social—Tailored Training Programs |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
Putting People First—Training & Development ESG Resource Hub—Social—Tailored Training Programs |
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| Disclosure Number: 404-1 | Disclosure Title: Average hours of training per year per employee | Response: Putting People First—Training & Development—Training By the Numbers | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 404-2 | Disclosure Title: Programs for upgrading employee skills and transition assistance programs | Response:
Putting People First—Training & Development ESG Resource Hub—Social—Tailored Training Programs ESG Resource Hub—Social—Employee Benefits—Transition Assistance |
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| Disclosure Number: 404-3 | Disclosure Title: Percentage of employees receiving regular performance and career development reviews | Response: 100% of our Waste Management employees receive a regular performance and career development review. This information can be found in the Employee Handbook. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| GRI 405: Diversity and Equal Opportunity | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
Putting People First—Inclusion & Diversity ESG Resource Hub—Company—Supply Chain—Supplier Diversity ESG Resource Hub—Social—Diversity & Recruitment ESG Resource Hub—Governance—Corporate Governance—Board Diversity |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
Putting People First—Inclusion & Diversity ESG Resource Hub—Company—Supply Chain—Supplier Diversity ESG Resource Hub—Social—Diversity & Recruitment ESG Resource Hub—Governance—Corporate Governance—Board Diversity |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
Up Front—Goals & Progress—Key Performance Indicators—Community—Inclusion & Diversity Putting People First—Inclusion & Diversity ESG Resource Hub—Company—Supply Chain—Supplier Diversity ESG Resource Hub—Social—Diversity & Recruitment ESG Resource Hub—Governance—Corporate Governance—Board Diversity |
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| Disclosure Number: 405-1 | Disclosure Title: Diversity of governance bodies and employees | Response:
Board of Directors: 25% Female 37.5% Racially/Ethnically Diverse Every non-employee director added to our Board since 2013 through the date of this report has been female or is racially/ethnically diverse. Employees:
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| Disclosure Number: 405-2 | Disclosure Title: Ratio of basic salary and remuneration of women to men | Response: Equal remuneration for Executive level (Base salary only) ratio (Average Female Salary/Average Male Salary) = 1.02342 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| GRI 407: Freedom of Association and Collective Bargaining | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
Putting People First—Talent Engagement & Retention—Engagement Through Communication ESG Resource Hub—Social—Collective Bargaining |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
Putting People First—Talent Engagement & Retention—Engagement Through Communication ESG Resource Hub—Social—Collective Bargaining |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
ESG Resource Hub—Social—Collective Bargaining We are currently signatory to 147 separate collective bargaining agreements in the U.S. and Canada, covering 8,424 employees, or about 19% of our workforce. In 2019, there were no work stoppages, strikes or lockouts. |
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| Disclosure Number: 407-1 | Disclosure Title: Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk | Response: We have not identified any operations or suppliers in which employee rights to exercise freedom of association and collective bargaining have been violated or are at significant risk. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| GRI 413: Local Communities | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
Contributing to Communities ESG Resource Hub—Social—Environmental Justice, Social Impact Strategy ESG Resource Hub—Company—Landfill Stewardship—Long-Term Stewardship |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
Contributing to Communities ESG Resource Hub—Social—Environmental Justice, Social Impact Strategy ESG Resource Hub—Company—Landfill Stewardship—Long-Term Stewardship |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
Contributing to Communities ESG Resource Hub—Social—Environmental Justice, Social Impact Strategy ESG Resource Hub—Company—Landfill Stewardship—Long-Term Stewardship Up Front—Goals & Progress—Key Performance Indicators—People—Social Impact |
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| Disclosure Number: 413-1 | Disclosure Title: Operations with local community engagement, impact assessments, and development programs | Response:
Contributing to Communities—Environmental Conservation, Environmental Education, Community Vitality ESG Resource Hub—Social—Environmental Justice |
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| Disclosure Number: 413-2 | Disclosure Title: Operations with significant actual and potential negative impacts on local communities | Response: ESG Resource Hub—Social—Environmental Justice | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| GRI 414: Supplier Social Assessment | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
ESG Resource Hub—Company—Supply Chain Supplier Code of Conduct Purchasing Program Policy Against Human Trafficking and Modern Slavery |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
ESG Resource Hub—Company—Supply Chain Supplier Code of Conduct Purchasing Program Policy Against Human Trafficking and Modern Slavery |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response: ESG Resource Hub—Company—Supply Chain | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 414-1 | Disclosure Title: New suppliers that were screened using social criteria | Response: ESG Resource Hub—Company—Supply Chain | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| GRI 415: Public Policy | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
ESG Resource Hub—Governance—Public Policy Participation in the Political Process Policy Position Policy—Plastic Exports Position Policy—Extended Producer Responsibility |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
ESG Resource Hub—Governance—Public Policy Participation in the Political Process Policy Position Policy—Plastic Exports Position Policy—Extended Producer Responsibility |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response: ESG Resource Hub—Governance—Public Policy | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 415-1 | Disclosure Title: Political contributions | Response: 2019 contributions included in the Participation in the Political Process Policy. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| GRI 416: Customer Health and Safety | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
ESG Resource Hub—Social—Environmental Justice Environmental Policy |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
ESG Resource Hub—Social—Environmental Justice Environmental Policy |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response: ESG Resource Hub—Social—Environmental Justice | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 416-1 | Disclosure Title: Assessment of the health and safety impacts of product and service categories | Response: 100% of health and safety impacts from WM services are assessed for improvement. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 416-2 | Disclosure Title: Incidents of non-compliance concerning the health and safety impacts of products and services | Response:
Incidents of non-compliance with regulations resulting in a fine or penalty, see ESG Hub—Environmental Compliance. Pursuant to the new standards we are following as laid out by SASB, we report on non-compliance with regulations resulting in a fine or penalty. Because “warnings” are an undefined term that can be so broad as a letter inquiring about paperwork due or ambiguities in reporting data, we do not report where we do not have sufficient specificity in the category requested. No voluntary compliance codes are applicable. See also SASB— Management of Leachate & Hazardous Waste, Workforce Health & Safety |
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| GRI 419: Socioeconomic Compliance | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Disclosure Number: 103-1 | Disclosure Title: Explanation of the material topic and its Boundary | Response:
ESG Resource Hub—Governance—Compliance & Ethics Code of Conduct 2019 Form 10-K, p. 102 |
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| Disclosure Number: 103-2 | Disclosure Title: The management approach and its components | Response:
ESG Resource Hub—Governance—Compliance & Ethics Code of Conduct 2019 Form 10-K, p. 102 |
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| Disclosure Number: 103-3 | Disclosure Title: Evaluation of the management approach | Response:
ESG Resource Hub—Governance—Compliance & Ethics Code of Conduct 2019 Form 10-K, p. 102 |
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| Disclosure Number: 419-1 | Disclosure Title: Non-compliance with laws and regulations in the social and economic area | Response: 2019 Form 10-K, p. 102 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||