ESG Data Center
Intro
WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. The data below is presented to provide stakeholders a quick access to key performance indicators related to WM’s sustainability efforts. Please visit our Sustainability Report and ESG Resources Hub for additional information and stories related to WM’s sustainability program. WM is committed to improving and staying up to date on best practices for data collection and reporting, which may also result in changes to data. Further, totals may vary from the summation due to rounding. 2022 data is representing performance from January 1st to December 31st, 2022.
Legal Notice
Many of the assumptions, standards, methodologies, metrics and measurements used in preparing this report continue to evolve, and are based on management assumptions believed to be reasonable at the time of preparation, but should not be considered guarantees. There are inherent uncertainties in providing such information, due to the complexity and novelty of many methodologies established for collecting, measuring, and analyzing ESG and sustainability-related data.
Economic Impact
2018 | 2019 | 2020 | 2021 | 2022 | ||
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Total Revenue ($ in millions) | $14,910 | $15,460 | $15,218 | $17,931 | $19,698 | |
Adjusted Income from Operations ($ in millions) 1 | $2,740 | $2,810 | $2,650 | $3,033 | $3,474 | |
Adjusted Operating Margin 1 | 18.4% | 18.2% | 17.4% | 16.9% | 17.6% | |
Adjusted Earnings per Share 1 | $4.20 | $4.40 | $4.03 | $4.84 | $5.59 | |
Free Cash Flow ($ in millions) 1 | $2,080 | $2,110 | $2,656 | $2,530 | $1,976 | |
Adjusted Operating EBITDA ($ in billions) 1 | $4.21 | $4.38 | $4.32 | $5.03 | $5.51 | |
Adjusted Operating EBITDA Margin 1 | 28.3% | 28.4% | 28.4% | 28.1% | 28.0% | |
Cash Dividends ($ in millions) | $802 | $876 | $927 | $970 | $1,077 | |
Share Repurchases ($ in millions) | $1,004 | $248 | $402 | $1,350 | $1,500 | |
Returned to Shareholders ($ in billions) | $1.80 | $1.10 | $1.30 | $2.30 | $2.58 | |
Cash from Operations ($ in millions) | $3,600 | $3,900 | $3,403 | $4,338 | $4,536 | |
Capital expenditures ($ in millions) | $1,700 | $1,800 | $1,632 | $1,904 | $2,587 | |
Diverse Supplier Spend ($ in millions) | $234.2 | $264.1 | $244.2 | $335.3 | $665.5 | |
1 This is a non-GAAP financial measure. Please see the footnotes and tables that accompany WM's press releases dated 1/31/2023; 2/2/2022; 2/18/2021; 2/13/2020 and 2/14/2019, available at investors.wm.com, for more information about WM's use of non-GAAP measures and a reconciliation to the most comparable GAAP measures. |
Operations
2018 | 2019 | 2020 | 2021 | 2022 | ||
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Customer Service & Satisfaction | ||||||
Enterprise Net Promoter Score2 | — | — | 50.2 | 34.7 | 28.3 | |
Overall Customer Satisfaction | 55.3% | 58.7% | 68.3% | 60.5% | 57.2% | |
Post-Contact Survey Customer Satisfaction | — | 4.19 | 4.25 | 4.06 | 4.12 | |
2 The decrease in Enterprise Net Promoter Score is correlated to severe weather events which created significant disruptions in WM's ability to safely service these areas. |
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Fleet | ||||||
Collection Vehicles | 17,269 | 17,000 | 19,690 | 18,927 | 18,545 | |
Alternative Energy Vehicles3 | 7,944 | 8,924 | 10,388 | 10,832 | 11,307 | |
Percentage of Alternative Fuel Vehicles in Collection Fleet | 46% | 50% | 53% | 57% | 61% | |
Percentage of Alternative Fuel Vehicles Using Renewable Natural Gas4 | 30% | 40% | 55% | 53% | 47% | |
3 Alternative Energy vehicles include vehicles that run on compressed natural gas (CNG), liquefied natural gas (LNG) and electricity. 4 In 2022, WM updated our methodology for calculating percent of alternative energy vehicles fueled with renewable natural gas (RNG) based on enhanced data availability and to take a more conservative calculation methodology. In 2022, we allocated approximately 50 million RNG gallons of gasoline equivalent, and are on track to allocate RNG to cover fuel usage by our collection fleet by 2026. |
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Facilities | ||||||
Landfills | ||||||
Active Hazardous Waste Landfills | 5 | 5 | 5 | 5 | 5 | |
Active Solid Waste Landfills | 247 | 244 | 263 | 255 | 254 | |
Transfer Stations | 314 | 302 | 348 | 340 | 337 | |
Materials Recovery Facilities (MRFs) | 88 | 103 | 103 | 96 | 97 | |
Organics Processing Facilities | 4 | 44 | 42 | 39 | 41 | |
Renewable Energy—Landfill Gas Beneficial Use Projects | ||||||
Landfill Gas-to-Electricity Facilities 5 | 101 | 97 | 104 | 102 | 95 | |
Renewable Natural Gas Facilities 5 | 15 | 15 | 16 | 16 | 17 | |
Landfill Gas to Industrial Processing Facilities 5 | 14 | 12 | 26 | 26 | 23 | |
Natural Gas Fueling Stations | 132 | 145 | 171 | 177 | 181 | |
5 Facility count is inclusive of WM owned facilities plus third party facilities operating on WM landfills |
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Recycling | ||||||
Recycled Materials managed are reported in tons | ||||||
Paper | 8,635,161 | 8,079,346 | 7,744,197 | 7,780,337 | 7,371,473 | |
Mixed Organics | 3,591,346 | 3,577,122 | 3,358,832 | 3,919,198 | 3,801,595 | |
Fly Ash | 1,168,061 | 1,149,000 | 996,799 | 884,281 | 915,054 | |
Glass | 720,594 | 666,838 | 615,853 | 584,756 | 546,114 | |
Metal | 475,278 | 476,645 | 384,404 | 417,452 | 468,806 | |
Plastic | 349,499 | 403,484 | 502,459 | 516,717 | 464,505 | |
C&D/Wood | 202,329 | 1,149,152 | 1,381,865 | 1,226,043 | 1,222,237 | |
E-waste/Lamps/Batteries | 19,404 | 9,110 | 32,122 | 3,567 | 7,660 | |
Other 6 | 0 | 0 | 14,123 | 5,105 | 34,114 | |
Total Recycled Materials 7 | 15,161,672 | 15,510,697 | 15,030,654 | 15,337,456 | 14,831,559 | |
Inbound Recycling Contamination | 18% | 17% | 16% | 16% | 16% | |
6 "Other" includes specialty materials such as used oil, tires and textiles. 7 The decrease in Total Recycled Materials in 2022 primarily resulted from recycling facilities shutdowns for facility upgrades and a reduction in tons recovered from 3rd parties and organics. |
Environment
2018 | 2019 | 2020 | 2021 | 2022 | ||
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Greenhouse Gas Emissions (Metric Tons CO2e) | ||||||
Our GHG Emissions Inventory is 3rd party reviewed and verified annually. |
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Scope 1 8 | ||||||
Landfill | 14,536,271 | 13,965,549 | 14,602,131 | 15,299,582 | 13,743,239 | |
Collection Fleet | 1,321,914 | 1,209,237 | 1,019,617 | 1,171,967 | 1,116,110 | |
Other Energy Use | 413,959 | 449,846 | 461,473 | 503,775 | 462,388 | |
Total Scope 1 | 16,272,144 | 15,624,632 | 16,083,220 | 16,975,323 | 15,321,737 | |
Scope 2—Purchased Electricity 8 | ||||||
Location-Based 9 | 246,091 | 238,341 | 236,151 | 257,188 | 301,883 | |
Market-Based | 246,091 | 238,341 | 236,151 | 182,885 | 138,743 | |
8
In 2022, we reduced Scope 1 & 2 emissions by 10%, which is driven by a reduction in landfill
emissions and collection fleet.
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Scope 3 10 | ||||||
Purchased Goods & Services | 428,823 | 1,610,356 | 1,515,191 | 1,136,734 | 288,762 | |
Capital Goods | 8,348,931 | 1,338,238 | 1,372,479 | 1,613,209 | 222,620 | |
Fuel & Energy-Related Activities | — | — | 423,504 | 325,520 | 339,725 | |
Upstream Transport | 363 | — | — | 62,668 | 410,615 | |
Waste | — | — | — | — | 24,397 | |
Business Travel | 19,693 | 20,672 | 9,037 | 9,266 | 18,544 | |
Employee Commuting | 215,288 | 221,200 | 177,563 | 199,333 | 157,395 | |
Upstream Leased Assets | - | 285 | 2,813 | 7,918 | - | |
Use of Sold Products | - | - | - | 823 | 1,175 | |
Downstream Leased Assets | 2,409 | 1,716 | 1,250 | 1,163 | 22,731 | |
Investments | 30,228 | 19,198 | 1,157 | 1,108 | 2,130 | |
Total Scope 3 | 9,045,735 | 3,211,665 | 3,502,994 | 3,357,743 | 1,488,094 | |
10 We continue to improve our Scope 3 accounting and transparency year over year by working closely with the Supply Chain team and our suppliers, and aligning with best practice methodologies. Not only does this result in fluctuations in reported emissions, but may lead us to shift emissions into different categories, eliminating some while expanding others. |
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Biogenic Emissions 11 | ||||||
Biogenic Scope 1 | 11,957,838 | 12,432,517 | 12,689,901 | 12,969,522 | 12,858,413 | |
Biogenic Scope 2 | - | - | - | - | 985 | |
Biogenic Scope 3 | 3,024,651 | 2,944,529 | 2,797,824 | 1,146,269 | 2,285,381 | |
11 Biogenic emissions are reported separately from WM's Corporate GHG Inventory in line with GHG Protocol reporting standard. These emissions are considered carbon neutral as they derive from decomposition of biological material. Biogenic Scope 2 emissions are associated with retired RECs from landfill-gas-to-energy. |
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Avoided GHG Emissions (Million Metric Tons CO2e) | ||||||
Renewable Energy Generation | 2.19 | 2.10 | 2.18 | 2.16 | 1.97 | |
Reuse and Recycling of Materials | 31.32 | 30.06 | 28.55 | 28.06 | 26.92 | |
Carbon Permanently Sequestered | 20.04 | 20.74 | 21.99 | 21.86 | 19.43 | |
Total Avoided GHG Emissions | 53.55 | 52.90 | 52.72 | 52.08 | 48.32 | |
Carbon Intensity12 | ||||||
CO2e/$M Net Revenue | 1,108 | 1,026 | 1,072 | 957 | 784 | |
CO2e/Tons of Waste Disposed (metric tons) | 0.142 | 0.136 | 0.143 | 0.137 | 0.124 | |
CO2e per 1,000 Miles Driven | 2.74 | 2.40 | 2.02 | 2.20 | 2.16 | |
Avoided GHG Emissions per CO2e 13 | 3.27 | 3.35 | 3.20 | 3.03 | 3.13 | |
12 Carbon Intensity metrics include Scope 1 & 2 emissions normalized to $M net
revenue, tons of waste disposed and 1,000 miles driven. |
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Landfill Gas Emissions | ||||||
Landfill Gas Emitted (MTCO2e) Percent of Total |
14,536,271 23% |
13,965,549 21% |
14,602,131 22% |
15,299,582 22% |
13,743,239 20% |
|
Landfill Gas Captured (MTCO2e)14 Percent of Total |
49,655,869 77% |
51,088,479 79% |
51,136,297 78% |
53,562,528 78% |
53,408,981 80% |
|
Landfill Gas Flared | 48% | 47% | 49% | 55% | 55% | |
Landfill Gas Recovered for Beneficial Use | 52% | 53% | 51% | 45% | 45% | |
14 Landfill gas generated from waste is cyclical over a period of decades. The amount and rate of gas generation is dependent on several factors, including waste volume, composition, climatic factors, and operational controls. In 2022, WM reported a de minimis change in landfill gas captured related to timing of gas generation and forementioned factors. |
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WM Landfill Gas—Beneficial Use | ||||||
Equipment Capacity 15 | ||||||
Landfill Gas-to-Electricity (MW) | 416 | 402 | 380 | 377 | 395 | |
Landfill Gas-to-Natural Gas (MW) | 29 | 33 | 51 | 63 | 67 | |
Total Equipment Capacity for Landfill Gas (MW) | 444 | 435 | 431 | 441 | 461 | |
Landfill Gas Converted to Energy for Sale/Use (MMBTU) 16,17 | 58,630,000 | 58,060,000 | 56,130,000 | 55,510,000 | 54,504,000 | |
15 Equipment Capacity presents MWs of capacity at WM renewable energy facilities
only.
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Energy Consumption (MWh) | ||||||
Non-Renewable Fuels | 7,033,506 | 6,651,407 | 6,348,664 | 7,389,804 | 6,530,987 | |
Renewable Fuels | 467,328 | 1,208,877 | 1,992,642 | 1,763,896 | 1,683,777 | |
Total Fuels 18 | 7,500,833 | 7,860,284 | 8,341,305 | 9,153,700 | 8,214,764 | |
Non-Renewable Electricity | 583,680 | 602,321 | 639,516 | 502,594 | 477,809 | |
Renewable Electricity 19 | 122 | 1,362 | 958 | 188,542 | 345,904 | |
Total Electricity | 583,802 | 603,682 | 640,474 | 691,136 | 823,713 | |
Total Non-Renewable Energy | 7,617,185 | 7,253,728 | 6,988,180 | 7,892,398 | 7,008,796 | |
Total Renewable Energy | 467,449 | 1,210,238 | 1,993,600 | 1,952,438 | 2,029,681 | |
Total Energy | 8,084,635 | 8,463,966 | 8,981,779 | 9,844,836 | 9,038,477 | |
Percentage Renewable Energy | 6% | 14% | 22% | 20% | 22% | |
Percentage Renewable Electricity | — | - | - | 27% | 42% | |
18 Fuels is inclusive of collection fleet, off-road fleet, facility heating, fuels
used in
operations and aviation. |
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Energy Intensity20 | ||||||
Waste Managed (MWh/1,000 tons) | 69.71 | 70.21 | 73.99 | 72.65 | 72.82 | |
Operating Revenue (MWh/$10k) | 5.42 | 5.48 | 5.48 | 5.10 | 4.59 | |
Employee (MWh/employee) | 185.00 | 188.51 | 172.88 | 188.59 | 183.27 | |
20 MWh is enterprise-wide energy including electricity and fuels normalized to $M net revenue, tons of waste disposed and 1,000 miles driven. |
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Non-Compliance Associated With Environmental Impacts | ||||||
Environmental Compliance Violations | 7 | 1 | 7 | 5 | 7 | |
Significant Spills | 6 | 4 | 4 | 8 | 6 | |
TRI Chemical Containment at WM Hazardous Waste Facilities (Pounds) 21 | ||||||
RCRA Subtitle C | 30,885,281 | 25,209,739 | 26,777,679 | 26,839,041 | - | |
Underground Injection | 7,940,553 | 6,466,667 | 4,983,532 | 5,223,053 | - | |
Transfer Off-Site to Treatment / Containment | 64,585 | 193,810 | 76,776 | 137,981 | - | |
21 TRI data is reported a year behind. |
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Waste Generated | ||||||
Total Waste Generated (metric tons) 22 | 4,032 | 4,138 | 3,588 | 4,469 | 4,561 | |
Total Waste Recycled (metric tons) | 1,068 | 1,099 | 904 | 1,185 | 1,204 | |
Percentage Recycled | 26% | 27% | 25% | 27% | 26% | |
Total Waste to Landfill (metric tons) | 2,964 | 3,039 | 2,684 | 3,284 | 3,357 | |
Percentage Landfilled | 74% | 73% | 75% | 73% | 74% | |
Total Waste to Incinerated (metric tons) | 0 | 0 | 0 | 0 | 0 | |
Percentage Incinerated | 0% | 0% | 0% | 0% | 0% | |
Total Waste Generated per Employee (pounds) | 209 | 208 | 192 | 203 | 204 | |
22 Total waste generated in operations is calculated using an average waste and recycling generation tonnage per employee, per day for each of our facility types. Each WM facility type (i.e., landfill, hauling, MRF, office, etc.) has its own waste factor calculated based on historical waste audit data. |
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Water Consumption (million cubic meters) 23 | ||||||
Total Municipal Water Supplies (or from other water utilities) | 2.90 | 3.50 | 2.80 | 3.56 | 3.24 | |
Fresh Surface Water (lakes, rivers, etc.) | — | — | — | — | - | |
Fresh Groundwater | 0.06 | 0.07 | 0.06 | 0.13 | 0.13 | |
Total Withdrawal | 2.96 | 3.57 | 2.86 | 3.69 | 3.37 | |
Total Net Fresh Water Consumption | 0.46 | 0.57 | 0.54 | 0.84 | 0.86 | |
Water Returned to the Source of Extraction at Similar or Higher Quality as Raw Water Extracted | 2.50 | 3.00 | 2.30 | 2.85 | 2.51 | |
23 Water consumption is municipal water retrieved from our utility bill management system and ground water estimated based on employee count for sites with ground water wells. |
Workforce
Workforce data is for WM’s total workforce unless otherwise stated. |
2018 | 2019 | 2020 | 2021 | 2022 | |
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Safety | ||||||
Days Away/Restricted or Transfer (per 200,000 work hours) - Employees | 2.9 | 2.2 | 2.3 | 2.4 | 2.6 | |
Days Away/Restricted or Transfer (per 200,000 work hours) - Contractors and Contingent Labor | 0.150 | 0.110 | 0.110 | 0.087 | 0.040 | |
Vehicle Accident Recordable Rate (total driver hours/vehicle accidents) | 19,729 | 19,371 | 22,059 | 19,631 | 19,851 | |
Hourly Accident Recordable Rate (total driver hours/all vehicle incidents) | 10,776 | 11,684 | 12,272 | 11,611 | 10,791 | |
Total Recordable Injury Rate (per 200,000 work hours) | 2.9 | 2.8 | 2.8 | 3.0 | 3.02 | |
Employees | ||||||
Workforce percentage figures are a representation of plus or minus of 1%. |
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Hires | ||||||
New Employee Hires | 10,616 | 11,645 | 8,369 | 12,744 | 13,791 | |
Open positions filled by internal candidates (internal hires) | 16% | 9% | 29% | 22% | 26% | |
Employee Turnover | ||||||
Employee Turnover Rate | 20.5% | 20.4% | 16.7% | 25.4% | 25.3% | |
Voluntary Employee Turnover Rate | 14.8% | 15.0% | 12.4% | 20.9% | 20.0% | |
Employees by Payment Type | ||||||
Hourly | 80.7% | 80.3% | 80.4% | 80.3% | 79.6% | |
Salaried | 19.3% | 19.7% | 19.6% | 19.7% | 19.6% | |
Salary Ratio | ||||||
Ratio of Basic Salary and Remuneration of Women to Men | - | 0.79 | 0.97 | 0.97 | 0.93 | |
Employees by Region | ||||||
Total Employees | 43,624 | 44,758 | 48,042 | 48,348 | 49,317 | |
United States | 40,873 | 41,822 | 44,993 | 45,226 | 46,149 | |
Canada | 2,169 | 2,196 | 2,153 | 2,055 | 2,135 | |
India | 582 | 740 | 896 | 1,067 | 1,033 | |
Diversity | ||||||
Diverse representation is voluntarily self-identified. Workforce percentage figures are a representation of plus or minus of 1%. |
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By Age | ||||||
Percentage <30 Years Old | — | 11.8% | 10.9% | 11.5% | 11.7% | |
Percentage 30–50 Years Old | — | 50.0% | 49.4% | 48.4% | 48.2% | |
Percentage >50 Years | — | 38.2% | 39.7% | 39.7% | 40.1% | |
Senior Leadership Team | ||||||
Percentage Minority 24 | — | 22% | 22% | 22% | 22% | |
Percentage Women | — | 33% | 33% | 33% | 33% | |
Company Officials and Managers | ||||||
Percentage Minority 24 | — | 20.5% | 20.2% | 21.5% | 22.9% | |
Percentage Women | — | 20.8% | 21.5% | 22.6% | 27.8% | |
24 Minority representation references both racial and ethnic characteristics self-identified by team members. |
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Total Workforce (including United States, Canada & India) | ||||||
Percentage Minority 25 | — | 41.6% | 41.2% | 42.0% | 41.9% | |
Percentage Women | — | 18.1% | 18.4% | 19.3% | 19.2% | |
Percentage Women in All Management Positions | — | 20.8% | 21.5% | 22.6% | 27.8% | |
Percentage Women in Top Management Positions | — | 21.2% | 23.0% | 23.3% | 21.1% | |
Percentage Women in Junior Management Positions | — | 20.8% | 21.5% | 22.7% | 27.9% | |
Percentage Women in Management Positions in Revenue-Generating Functions | — | — | 8.1% | 8.5% | 23.6% | |
Share as Percentage of Total Workforce | ||||||
Asian | — | — | 1.5% | 1.5% | 1.5% | |
Black or African American | — | — | 18.0% | 18.6% | 18.2% | |
Hispanic | — | — | 20.8% | 20.9% | 20.9% | |
White | — | — | 51.5% | 50.3% | 48.7% | |
Indigenous or Native | — | — | 0.9% | 1.0% | 1.0% | |
Two or More Races 26 | — | — | - | - | 0.3% | |
Other (includes: Employee chose not to report, not specified and employees in Canada and India) | — | — | 7.3% | 7.7% | 9.4% | |
25 Minority representation references both racial and ethnic characteristics
self-identified by team members.
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Share in All Management Positions, as Percentage of Total Management Workforce | ||||||
Asian | — | — | 1.8% | 1.9% | 2.6% | |
Black or African American | — | — | 7.1% | 7.6% | 7.8% | |
Hispanic | — | — | 11.0% | 11.5% | 11.6% | |
White | — | — | 73.6% | 72.1% | 69.3% | |
Indigenous or Native | — | — | 0.4% | 0.5% | 0.5% | |
Two or More Races 27 | — | — | — | — | 0.4% | |
Other (includes: Employee chose not to report, not specified and employees in Canada and India) | — | — | 6.1% | 6.4% | 7.8% | |
27 The category for two or more races has been included in EEO-1 reporting, and is being integrated to WM's sustainability reporting beginning in 2022. |
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Female Representation - United States only | ||||||
Percentage Executives | 21.4% | 20.3% | 19.7% | 19.7% | 14.1% | |
Percentage Managers | 18.7% | 19.8% | 20.6% | 21.7% | 22.2% | |
Percentage Professionals | 46.2% | 47.3% | 46.4% | 47.1% | 46.7% | |
Percentage Operatives & Craft Workers | 2.1% | 2.5% | 2.9% | 4.0% | 4.3% | |
Percentage All Workforce | 17.4% | 18.0% | 18.3% | 19.1% | 18.9% | |
Minority Diversity - United States only 28 | ||||||
Percentage Executives | 11.4% | 12.2% | 11.3% | 10.5% | 10.3% | |
Percentage Managers | 20.9% | 22.0% | 21.9% | 23.5% | 24.5% | |
Percentage Professionals | 30.3% | 31.5% | 30.5% | 33.0% | 32.9% | |
Percentage Operatives & Craft Workers | 46.9% | 48.0% | 47.7% | 48.2% | 48.3% | |
Percentage All Workforce | 43.6% | 44.5% | 44.0% | 44.9% | 44.8% | |
Additional Representation - United States only | ||||||
Veterans | — | — | 5% | 5% | 4% | |
2022 EEO-1 TABLE - United States only 29 | ||||||
28 Minority representation references both racial and ethnic characteristics
self-identified by team members.
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Training | ||||||
Average Hours of Training per Employee 30 | — | 30 | 30 | 30 | 30 | |
Average Spend on Training per Full-Time Employee (using blended learning techniques) | — | $600 | $600 | $650 | $572 | |
Total Annual Training Hours Among Full-Time Employees | — | 492,770 | 332,578 | 438,631 | 520,839 | |
30 Average hours of training per employee includes training completions tracked in WM’s Talent Management System and an estimate of blended learning techniques (e.g., daily training huddles, weekly safety training, monthly observations and post-training reinforcement methods such as videos and practice sessions) that occur in the field. |
Community
2018 | 2019 | 2020 | 2021 | 2022 | ||
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Community Vitality | ||||||
Charitable Donations ($ in millions) | $13.0 | $14.8 | $14.2 | $12.8 | $14.1 | |
In-Kind Services ($ in millions) | $1.9 | $1.6 | $1.2 | $1.5 | $1.8 | |
Total Charitable Giving ($ in millions) | $14.9 | $16.4 | $15.4 | $14.3 | $15.9 | |
Community Events Hosted and/or Participated in by WM | >4,000 | 3,496 | 860 | 1,096 | 1,421 | |
Environmental Conservation 31 | ||||||
Wildlife Habitat Council Certified Programs | 83 | 79 | 75 | 73 | 74 | |
Acres Actively Managed for Wildlife Preservation | 19,823 | 17,917 | 14,709 | 13,721 | 13,413 | |
Habitat, Species and Education Certified Projects 'On-the-Ground' |
333 | 308 | 282 | 278 | 291 | |
31 Acres and Projects are actively managed through the Wildlife Habitat Council programs. |
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Environmental Education | ||||||
Participants in WM-Supported/Hosted Education Events and Programs | 300,000 | 393,000 | 57,565 | 536,738 | 302,998 |
Governance
2018 | 2019 | 2020 | 2021 | 2022 | ||
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Board of Directors | ||||||
Percentage Minority 32 | 20% | 33% | 22% | 22% | 22% | |
Percentage Women | 20% | 22% | 33% | 33% | 33% | |
32 Diverse representation is voluntarily self-identified. Minority representation references both racial and ethnic characteristics self-identified by team members. |
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Annual Total Monetary Political and Lobbying Contributions 33 | ||||||
Federal Lobbying, Interest Representation or Similar | $264,344 | $250,000 | $260,000 | $310,000 | $296,500 | |
Local, Regional or National Political Campaigns/Organizations/Candidates | $572,558 | $392,814 | $210,350 | $223,817 | $390,512 | |
Trade Associations or Tax-Exempt Groups (e.g., think tanks) | $550,241 | $989,392 | $860,605 | $916,341 | $975,677 | |
Other (e.g., spending related to ballot measures or referendums) | $18,500 | $18,500 | $10,500 | — | — | |
Total Contributions and Other Spending | $1,405,643 | $1,650,706 | $1,341,455 | $1,450,158 | $1,662,689 | |
33 The data presented above is annual total monetary contributions to and spending for political campaigns, political organizations, lobbyists or lobbying organizations, trade associations and other taxexempt groups. Note the amounts are based on the information provided by the association or organization. WM PAC contributions are excluded and can be found in our publicly available disclosure Participation in the Political Process https://investors.wm.com/static-files/3013b95e-be0a-40a7-830f-22cdd9e3c50a |
Contributions to Influence Public Policy, Legislation and Political Campaigns 34 | |||
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Name of Organization Type of Organization |
Description | 2021 | 2022 |
National Association of Manufacturers (NAM) Trade association |
WM works with NAM to address key issues facing the waste and recycling industries, including trade barriers to recycling, renewable electricity and fuel policies, congressional engagement on sustainability matters and environmental justice. | $26,220 | $38,196 |
Environmental Technology Council (ETC) Trade association |
WM works with ETC to address specific issues facing our hazardous business units, including advocacy and agency outreach on improvements to the tracking of hazardous waste shipments, destruction and disposal of materials containing per- and polyfluoroalkyl substances, and the long-term storage and management of elemental mercury. | $21,889 | $21,889 |
National Waste & Recycling Association (NWRA) Trade association |
WM works with NWRA to address a wide range of federal and state issues, including tax reform, incentives to increase domestic recycling infrastructure, environmental policies impacting landfill and recycling operations, extended producer liability, international recycling standards, vehicle safety and employee health issues, infrastructure permitting, safety, the impacts of tariffs on recycling markets, recycling infrastructure legislation, the emerging contaminant PFAS (commonly found in discarded household products) and other workforce development issues. | $43,268 | $44,448 |
The Coalition for Renewable Natural Gas | WM works with the Coalition to advocate for support of EPA’s Renewable Fuel Standard Program and for federal and state incentives to produce and use renewable transportation fuel and renewable electricity. | $3,090 | $21,000 |
Institute for Scrap Recycling Industries (ISRI) | ISRI represents the interests of the scrap recycling industry and its members at the federal and state level as well as regulatory agencies and international bodies around the world. WM participates in several committees including the Paper Stock Industries (PSI), the Plastics Division and the MRF Committee. | $12,971 | $6,188 |
34 The above data represents the portion of monetary contributions or expenditures allocated by trade associations to influence political campaigns or public policy and legislation. |
2019 | 2020 | 2021 | 2022 | |
---|---|---|---|---|
Reports of Potential Misconduct35 | ||||
Number of Reports of Potential Misconduct | 2,558 | 2,938 | 3,489 | 3,575 |
Percentage of Reports Made Through Confidential Integrity Helpline | N/A | 62% | 62% | 49% |
Percentage of Reports Through Other Avenues Including People Organization (which includes our independent Investigation Team), Corporate Security, Internal Audit, Senior Leadership, and Compliance and Ethics | N/A | 38% | 38% | 51% |
Percentage of Total Reports Made Anonymously | N/A | 39% | 33% | 27% |
Percentage Employment Practices Matters (harassment, discrimination, unprofessional behavior, employee relations, etc.) | 75% | 76% | 83% | 77% |
Percentage Fraud-Related Matters (bribery, business practices, fraud, payroll fraud, etc.) | 9% | 8% | 6% | 6% |
Percentage Security-Related Matters (burglary, identity theft, privacy concerns, property damage, workplace violence, etc.) | 9% | 6% | 6% | 8% |
Percentage Other Code of Conduct Matters (conflicts of interest, gifts and entertainment, etc.) | 7% | 10% | 5% | 9% |
35 WM maintains a SPEAK UP culture where employees are encouraged to report issues and concerns through several channels, including directly to their manager, Human Resources, Compliance and Ethics or directly to the third party administered Integrity Helpline. |