The 2019 update to our 2018 Sustainability report is available here.

The following site covers subject matter through 2018.


Opportunities for change that result in
engagement and professional growth.

Waste Management provides services to nearly 20 million customers — a big job. But we do it one city, one neighborhood, one business and one home at a time. This makes us an integral part of every community where we operate. We have a stake in helping to make our cities, towns and counties better places in which to work and live — not just for today, but for the future. We can’t play this important role in the community without the daily contributions of our over 42,000 employees. The success of each employee is what enables Waste Management to succeed, and we strive to give our employees the tools they need to develop and excel in their careers.

In the simplest terms, our values come down to this: Do the Right Thing. The Right Way. This idea sets the standard for our fundamental commitments and core values, and guides our daily actions and decisions.


  • Our People First: The proud, caring and resilient members of the WM family are the foundation for our success. We commit to taking care of each other, our customers, our communities and the environment.
  • Success with Integrity: Our success is based not only on the results we achieve, but how we achieve them. We commit to being accountable, honest, trustworthy, ethical and compliant in all that we do.


  • Inclusion & Diversity: We embrace and cultivate respect, trust, open communications and diversity of thought and people.
  • Customers: We place our customers at the center of what we do and aspire to delight them every day.
  • Safety: We have zero tolerance for unsafe actions and conditions and make safety a core value without compromise.
  • Environment: We are responsible stewards of the environment and champions for sustainability.