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The 2019 update to our 2018 Sustainability report is available here.

The following site covers subject matter through 2018.

 
Downloads

Full Download
  • Waste Management 2019 Sustainability Report - Update
  • Waste Management 2018 Sustainability Report
  • Waste Management 2018 Sustainability Report - Executive Summary
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Archive of WM Sustainability Reports
  • Waste Management 2017 Sustainability Report - Update
  • Waste Management 2016 Sustainability Report
  • Waste Management 2015 Sustainability Report - Update
  • Waste Management 2014 Sustainability Report
  • Waste Management 2014 Sustainability Report - Appendix
  • Waste Management 2013 Sustainability Report - Update
  • Waste Management 2012 Sustainability Report
  • Waste Management 2012 Sustainability Report - Appendix
  • Waste Management 2011 Sustainability Report - Update
  • Waste Management 2010 Sustainability Report
  • Waste Management 2010 Sustainability Report - Appendix
  • Waste Management 2010 Sustainability Report - Executive Summary
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Download 2018 Report Sections
  • Company
  • Waste Solutions
  • Operations
  • Workforce
  • Communities
  • Appendix
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Download 2018 Report Graphics

Sustainability Goals & Progress

  • Recyclables Managed
  • On-Road Fleet Emissions Reductions
  • Waste-Based Energy Production
  • Number of Acres Protected
  • Number of Wildlife Habitat Programs

2018 Key Performance Indicators

  • GHG Emissions Associated with Operations
  • Avoided GHG Emissions
  • Waste-Based Energy Benefits
  • Resource Savings Achieved Through Recycling
  • Safety Performance
  • Philanthropy

Economic Impact

  • Revenue
  • Adjusted Income From Operations
  • Adjusted Operating Margin
  • Adjusted EPS
  • Free Cash Flow
  • Adjusted Operating EBITDA
  • Adjusted EBITDA Margin
  • Cash Dividends
  • Share Repurchases
  • Income Taxes Paid
  • Real Estate Taxes Paid

Waste Solutions

  • 2016 Recycling Imports Into China
  • What Reduces the Most GHGs When You Recycle
  • Waste Tons vs. GHG Emissions Reduction
  • 2017 Recycling Performance

Operations

  • 2017 Emissions
  • GHG Emissions Impact
  • Waste Management Phoenix Open Water Restoration Project

Workforce

  • Diversity at Waste Management
  • Employee Turnover Rates
  • Voluntary Employee Turnover Rates
  • Waste Management vs. BLS Industry Average TRIR
  • Waste Management vs BLS Industry Average DART
  • Waste Management VARR
  • Waste Management HARR

Communities

  • Charitable Contributions

Appendix

  • Total Diversity Spend
  • Diversity Spend
  • Number of Environmental Compliance Violations
  • Number of Reportable Spills
  • Environmental Expenditures
  • Volume of Toxic Chemical Releases by Industry
  • TRI Chemical Releases and Containment at Waste Management Hazardous Waste Facilities
  • Average Enterprise Customer Satisfaction Score
  • Third Party Quality Audits
  • Post Call Survey
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