Every organization, no matter the size or type of business or service, is in a different place on their sustainability journey. For this reason, a consultative and customized approach is often necessary.
As one of the leading environmental service and solutions companies in the world, we are experts at optimizing efficient operations, minimizing environmental impact, instilling a culture of safety and accelerating performance. We leverage this expertise to customers across a wide range of industries through Waste Management Sustainability Services (WMSS). In the process, customers gain access to Waste Management’s resources, technologies and innovations, which comprise the leading portfolio of environmental solutions in North America.
Our certified team of experts — executives, engineers, scientists, analysts and innovators — work in collaboration with customers to design, develop and implement a wide range of solutions to meet sustainability, regulatory and cost-saving goals that adapt to a company’s evolving needs. We work closely with each customer to offer customized, comprehensive solutions, whether the customer is starting out on the path toward sustainability or has already begun their journey.
WMSS engages around the concepts of sustainability with 100 percent of its customers. Understanding how a customer defines sustainability within their own organization is considered a critical first step in discussing their overall business goals and strategy. Every initial conversation requires five questions related to sustainability:
- Where are you on your sustainability journey?
- Where do you want to be?
- When do you want to arrive?
- What resources (financial, expertise, relationships, upper-level support) do you have to get there in that time frame?
- What is your company’s footprint and what kind of impact do you want to have?